Technical Support Specialist
Earn the CompTIA A+ certification, the industry standard for technology careers
Kickstart a Career in Technical Support
While jobs overall are expected to grow by only 7 to 13 percent, the U.S. Bureau of Labor Statistics predicts that computer technician jobs will grow by 20 to 53 percent through 2018. This makes Sacramento technical support careers very appealing, and attainable with the right training. An MTI College Computer Technology education can help you take full advantage of the predicted growth in this sector.
Getting certified through one of the best Sacramento information technology (IT) programs available will prepare you for employment in one of several different positions, including computer repair technician, technology support specialist and help desk specialist. No matter which particular field is right for you, the Information Technology program at MTI College will give you a solid foundation on which you can begin your career.
Earn CompTIA A+ Certification
MTI offers Test Pass Assurance Program
Get hands-on with hardware and software
By the time you graduate from MTI’s Computer Technology program, you will have a working knowledge of most forms of computer hardware, and you will understand various computer applications. This will give you a strong foundation for being able to maintain computer systems for small businesses or for large corporations.
I have really enjoyed the IT program here at MTI. Not only is my class like a family, I feel like my teachers want me to be successful as much as I want to be successful.
Jessica Kinder, Network Administration
View more testimonials
About the Technical Support Program
A computer technology education at MTI has distinct advantages over other Sacramento information technology programs. MTI College is among the few colleges in Northern California to be recognized as an official Microsoft IT Academy.
In as little as 42 weeks, the MTI Technology Support program will earn you the Computing Technology Industry Association (CompTIA) A+ certification. The A+ certification is recognized throughout the United States as the industry standard for computer professionals.
Graduates of the IT program will have access to MTI’s job placement assistance. This free service will help graduates find quality careers upon completion of the program by helping with resumes, job interviews, and much more.
Objective of the MTI College A+ Certification Training
The objective of A+ certification training is to prepare students for technical support and other IT careers. The information technology program is designed to help students pass the A+ Computer Technician exams and give students a comprehensive knowledge of computer and networking systems. Students who meet the requirements of the MTI Test Pass Assurance (TPA) program will receive their A+ certification vouchers at no additional cost and are eligible to attempt their certification exam in our on-campus testing center.
Technical Support Job Description
Those holding computer technology and computer operator positions are responsible for an organization’s computer system. In one of these positions, you will monitor computer activity and computer user activity. You will also ensure that the computer system and all peripheral devices are operating according to specifications. It will be your responsibility to troubleshoot computer systems, repair computer equipment, and install new hardware and software.
Review Program Assessment Data
Technical Support Specialist Program Assessment 2016 (PDF)
Technical Support Specialist Program Assessment 2012 (PDF)
Median Loan Debt Incurred by Students
Median Loan Debt: $9,902
*The median debt of borrowers who completed this program. This debt includes federal, private, and institutional loans.
Tuition and Fees
Tuition and Registration: $15,235
Books and Supplies: $1,804
Job Placement Rate
Award Year Adjusted Job Placement Rate: 81%
Award Year Unadjusted Job Placement Rate: 48%
Based on the number of Technical Support Specialist graduates in the 2015-2016 award year (7/1/2015 – 6/30/2016) who registered for graduate placement services and secured employment in their field of study, and those who did not register and successfully obtained employment on their own.
* Future results may vary. MTI’s job placement rate calculations are based on the award year July 1 to June 30. The unadjusted rate represents the percentage of total graduates who obtain employment in or related to their field of study. The adjusted rate represents the percentage of graduates who are actively looking for work and obtain employment in or related to their field of study. The adjusted rate does not include graduates who are not looking for work for reasons such as continuing education, remaining at current place of employment, military service, health issues, death, etc. For a complete explanation of MTI’s placement calculations, please visit: Job Placement Rate Calculation
All information provided in compliance with U.S. Code 75 FR 66948 §668.6.
Review Gainful Employment data in compliance with U.S. Code 34 CFR 668.6(b)(2)(iv).
Learn more in the 2017 MTI College Catalog (PDF).
Other Technology Training Options from MTI
MTI College of Sacramento also offers an Associate Degree program in Network Administration and Security. Learn more about the program to find out which is best for you.
Apply to MTI’s Technical Support Program
To apply to MTI’s technical program, simply fill out the form on the right side of the page or visit our applications page. Upon completion, you will be contacted by and MTI admissions advisor who will help you through the rest of the process as well as answer any questions you may have. Apply to Sacramento’s best IT training program today!
Sean graduated from MTI College’s IT Network Administration program in November 2015. He chose this degree because he believes it to be a skill that is in high demand and realized it is something he is very passionate about. It took him some time to come to this understanding, but the payoff has been well […]
Throughout history, boys have been encouraged to enter technical fields, and girls directed toward the arts because some have felt girls aren’t as competent as boys in those fields. What a misconception! Although this stereotype of women has permeated the work force for years, corporate leaders—especially those in technology —are rethinking that unfair classification. According […]
Frank Devai graduated the IT – Network Administration program at MTI College in October 2016. Frank moved from Los Angeles to Sacramento with his family when he was just two months old. His dad needed a job, so they relocated, and Frank has lived there ever since. As a young adult, Frank began his educational […]
Discover more information about IT such as job skills, training, and career opportunities at our IT training section.